How long does it take to receive my order?
As all pieces are made to order, it takes about 1-2 weeks for an order to be made and sent out to you. All UK orders are then sent out first class. All orders are sent out tracked and signed for.
**if you do need something quicker or by a specific date, please EMAIL, there may be a way I can help**
Can I return/exchange my order?
As all pieces are made to order, CHAOS & ROSE cant offer exchanges or refunds. But please contact me if there is anything you aren’t happy with or there has been a mistake.
Please see RETURNS/EXCHANGE POLICY
Do you ship internationally?
Yes! Shipping costs for international orders are calculated at checkout.
Can I customise my order?
Yes! I want you to be 100% in love with your garment so please ask ask ask! Majority of pieces can be customised for you.
Send me an email BEFORE you make the order with the request and I will get back to you with the changes I can make for you.
**Depending on the changes, the price may vary**
***DISCLAIMER: PLEASE DO NOT ASK ME TO REPLICATE SOMEONE ELSES WORK.***
